Shipping & Returns

Every TAKEN bracelet is beautifully packaged and shipped straight to your door.

Where we ship: The European Union, the United Kingdom, the United Arab Emirates and a number of other countries including the United States, Canada, Australia, Japan and Singapore. The full list is shown at checkout.
Dispatch: Orders are packed and dispatched from Dubai within 1–2 business days.
Delivery: Typically 5–14 business days after dispatch, wherever you are. Customs clearance and carrier delays can add time.
Rates: Free everywhere in the United Arab Emirates. €14.99 across the EU, £14.99 in the UK and €23.99 rest of world — free on orders over €100 (£100 in the UK).
Tracking: You'll receive a tracking link by email as soon as your order ships.
Duties & taxes: Orders ship from the United Arab Emirates, so import VAT, customs duty or a carrier handling fee may be due on arrival. These are set by your local authority and are not included in the price you pay us.

30-day returns: Not quite right? Return your unworn bracelet in its original packaging within 30 days of delivery for a refund or exchange.
Condition: Items must be unworn and undamaged, with all packaging intact.
How to start: Email us with your order number and we'll send you return instructions and the return address.
Return shipping: Paid by you, unless your item arrived faulty, damaged or incorrect — in which case we cover it.
Refunds: Once your return is received and inspected, refunds are issued to your original payment method within 10 business days.

Full details are in our Shipping Policy and Refund Policy.

Questions? Email us at team@takenjewellery.com or WhatsApp us at +971 58 507 5131.