Warranty
Every TAKEN bracelet is made to stay on, worn in the shower, at the beach, and everywhere life takes you. We stand behind our craftsmanship with a 12-month warranty against manufacturing defects in the cord, bead, and closure.
What's covered
- Sterling silver bead defects (engraving, finish)
- Cord or sliding-knot closure failure under normal wear
- Faults present at the time of delivery
What's not covered
- Normal wear, scratches, and patina that come with everyday wear
- Loss, theft, or accidental damage
- Damage from misuse or unauthorised repairs
How to make a claim
Email us with your order number and a photo of the issue and we'll make it right: repair or replacement. Contact us via the details on our Contact page or WhatsApp us at +971 58 530 5170.